Privacy policy

Privacy Policy for Primastat Services Pvt. Ltd.

Effective date: September, 2024

Welcome to Primastat Services Pvt. Ltd. ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information when you visit our website (www.primastat.in) and use our software services and SaaS products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, company name, and any other information you provide when you sign up for our services, request support, or contact us.

• Usage Data: We collect data about how you interact with our website and services, such as your IP address, browser type, pages visited, and the time and date of your visits.

• Technical Data: Information about the devices and software you use to access our services, including hardware and software specifications, and performance data.

• Database Information: If you use our SaaS product to connect to your databases, we may collect metadata about your databases and queries you run for the purpose of providing our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.

• Improve, personalize, and expand our services.

• Communicate with you, including sending updates, newsletters, and support-related messages.

• Process your transactions and manage your account.

• Analyze usage patterns to improve our services and enhance user experience.

• Comply with legal obligations and prevent fraud or misuse of our services.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our website, conducting our business, or serving our users, provided that these parties agree to keep your information confidential.

• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Primastat Services Pvt. Ltd., our users, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.

• Opt out of receiving marketing communications from us.

• Restrict or object to the processing of your personal information in certain circumstances.

• Withdraw your consent to the processing of your personal information at any time.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can control the use of cookies at the browser level; however, if you choose to disable cookies, it may affect your ability to use certain features of our website and services.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.